Customer Concierge

We're Here To Help You Shine

At Jimmy Jewellery, every story begins with a spark - and we're here to make sure yours unforgettable.
Whether you have a question about your order, need help with custom pieces, or simply want to say hello, we'd love to hear from you.

General Enquiries

For all product, order, or service enquiries.

Email us at [email address link]

Foreva™ Permanent

Book or manage your Permanent Jewellery.

Visit our Foreva™ Permanent

Order Assistance

For order tracking, shipping, or returns.

Visit our Customer Concierge

Contact Information

We’d love to hear from you — whether it’s about your order, Foreva™ Permanent Jewellery session, or a custom creation. Our customer care team is here to assist with any questions or feedback you may have.

📍 Address
Jimmy Jewellery Studio
390 Victoria Street, #02-20 Golden Landmark,
Singapore 188061

📞 Phone
+65 8123 4567

📧 Email
[email address]

🕒 Operating Hours
Monday – Friday | 10:00 AM – 6:00 PM
Saturday – Sunday | Closed
Public Holidays | Closed

Social Connection @jimmyjewellery.sg

Message Us

Browse Our Help Desk

Sparks™ Rewards

Offer exclusive rewards

Warranty

Your purchase protection

Jewellery Care

Keep it shine

Shipping & Delivery

Delivered with care

Return & Refund

Confidence in purchase

Payment Secure

Safe, Secure Checkout

Every spark tells a story — we can’t wait to be part of yours.

Explore Our Collection

J-Jewel Edits™

Get first access to the very best of Jimmy products, inspiration, services and much more.