Welcome to Jimmy Jewellery.
Jimmy Jewellery Pte Ltd (“we”, “our”, “us”) operates this store and website, including all related information, content, features, tools, products, and services, in order to provide you, the customer, with a curated shopping experience (the “Services”). Our Services are powered by Shopify, which enables us to deliver a secure and seamless e-commerce platform. Jimmy Jewellery Pte Ltd is a company registered in Singapore (UEN: 202532520M) with its registered office at 390 Victoria St, Golden Landmark #01-69, Singapore 188061. We value your privacy and are committed to protecting your personal data in accordance with the Personal Data Protection Act 2012 (PDPA) of Singapore, and where applicable, other relevant global data protection frameworks.

This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you access or use our Services, make a purchase, or otherwise communicate with us. If there is a conflict between this Privacy Policy and our Terms of Service, this Privacy Policy will prevail with respect to the collection, processing, and disclosure of your personal information.

For the purposes of this Privacy Policy, the following terms shall have the meanings set out below:

• “Personal Data” or “Personal Information”
  Means any information that identifies, relates to, describes, or could reasonably be linked to an individual. Examples include your name, contact details, payment information, and order history.
• “Non-Personal Data”
  Refers to information that does not directly identify you, such as aggregated usage statistics, anonymized analytics, or device type.
• “Processing”
  Means any operation performed on Personal Data, such as collection, use, storage, disclosure, transfer, or deletion.
• “Services”
  Refers to the Jimmy Jewellery online store, website, mobile site, customer support, loyalty programs, influencer/affiliate programs, marketing activities, and all related features, content, and products.
• “Cookies”
  Small text files placed on your device by a website. They enable functionality (like shopping carts), personalization, analytics, and targeted advertising.
• “Data Controller”
  The entity that determines the purposes and means of processing personal data. For this Policy, Jimmy Jewellery Pte Ltd is the Data Controller of your personal information.
• “Data Processor”
  Third parties who process personal data on behalf of the Data Controller. For example, Shopify, PayPal, Atome, Google Analytics, Meta, TikTok act as Data Processors when they handle your information for payments, hosting, analytics, or marketing.
• “Log Data”
  Information automatically collected when you use our Services, such as your IP address, browser type, access times, and the pages you visited.
• “Third Parties”
  External companies or individuals who provide services to us (e.g., logistics partners, payment gateways, analytics providers, and advertising networks).
• “Consent”
  Your agreement (given voluntarily and informed) that we may process your data for specific purposes, such as receiving marketing emails.
• “Loyalty Program Data”
  Data collected when you participate in membership or loyalty programs, including points earned, redemption history, and preferences.
• “Affiliate / Influencer Data”
  Data collected when you participate in influencer or affiliate marketing programs, such as referral codes, tracked sales, and conversion data.

When you use our Services, we may collect different types of personal information and non-personal information, depending on how you interact with us.

3.1 Categories of Personal Information

• Contact Details
  -Includes your name, billing address, shipping address, phone number, and email address.
• Financial & Payment Information
  - Includes payment method (e.g., Visa, Mastercard, PayPal, Atome), billing address, transaction details, and payment confirmation.
• Account Information
  - Includes your username, password, login details, preferences, saved items, and settings if you create an account.
• Transaction & Order Information
  - Includes details about the products you purchase, return, exchange, or add to your cart or wishlist.
• Communications with Us
  - Includes information you share when you contact our support team, submit feedback, participate in surveys, or interact with us via email, phone, chat, or social media.
• Device & Technical Information
  - Includes details about the device you use to access our Services, such as IP address, browser type, operating system, geolocation (if enabled), device identifiers, and network information.
• Usage Information
  - Includes how you interact with our Services — such as pages visited, search history, clicks, time spent, navigation paths, and referral sources.
• Marketing & Engagement Data
  - Includes your newsletter subscriptions, campaign responses, participation in promotions, loyalty program activities, and consent preferences.

3.2 Categories of Personal Information
We may collect personal information from the following sources:

• Directly From You
  When you create an account, make a purchase, fill out a form, sign up for a newsletter, contact support, or participate in promotions.
• Automatically Through the Services
  When you browse or interact with our website, we automatically collect device and usage data through cookies, pixels, and similar technologies.
• From Service Providers
  Data collected by Shopify (hosting), payment gateways (PayPal, Atome, Shopify Payments), delivery providers, analytics platforms (Google Analytics), and advertising partners (Meta, TikTok).
• From Business Partners & Affiliates
  Data may also be shared with us by affiliates, influencers, or referral partners who promote our Services.
• From Public or Third-Party Sources
  Limited information may be obtained from publicly available databases, fraud prevention services, or identity verification services.

3.3 Non-Personal Information
We may also collect data that does not directly identify you, such as:

• Aggregated website traffic statistics.
• Device type, browser version, and general geolocation.
• Anonymized analytics reports.

This data helps us improve our Services without directly identifying individual users.

We use the personal information we collect to provide you with our Services, improve your shopping experience, and comply with legal obligations. Depending on how you interact with us, your information may be used in the following ways:

4.1 Service Delivery & Order Fulfillment

• Process and confirm your orders.
• Arrange for shipping and deliveries.
• Handle returns, exchanges, and refunds.
• Provide customer service and support.
• Maintain your account and order history.

4.2 Personalization & Customer Experience

• Save your preferences, such as language or region.
• Remember items in your cart or wishlist.
• Provide tailored product recommendations.
• Customize your shopping experience based on browsing and purchase history.

4.3 Marketing & Promotions

• Send promotional offers, newsletters, and updates (if you have opted in).
• Show you personalized advertisements across platforms such as Google, Meta (Facebook/Instagram), and TikTok.
• Invite you to participate in promotions, contests, or surveys.
• Measure the effectiveness of our marketing campaigns.

4.4 Security & Fraud Prevention

• Authenticate your account and verify your identity.
• Detect, investigate, and prevent fraudulent transactions, unauthorized access, or malicious activity.
• Protect the integrity and security of our Services.

4.5 Analytics & Business Improvement

• Understand how customers use our website and services.
• Monitor and improve website performance and functionality.
• Develop new features, products, and services.
• Conduct business intelligence, research, and statistical analysis (often using anonymized or aggregated data).

4.6 Legal & Compliance Obligations

• Comply with applicable laws, regulations, tax obligations, and accounting standards.
• Respond to lawful requests by government authorities, regulators, or courts.
• Enforce our Terms of Service and other agreements.

4.7 Communications with You

• Send important service messages such as order confirmations, shipping updates, account notices, or changes to our terms and policies.
• Respond to your inquiries, requests, or complaints.
• Maintain customer relationships and support follow-up.

⚠️ Note: We do not use your personal information for purposes unrelated to those stated above unless we have your explicit consent.

When you make a purchase through our Services, your payment information is collected and processed securely by trusted third-party providers. Jimmy Jewellery Pte Ltd does not directly collect, store, or have access to your full payment card details.

5.1 Payment Methods
We currently support the following payment options:

• Shopify Payments (Visa, Mastercard, American Express, and other supported cards).
• PayPal (linking your PayPal account for faster, secure transactions).
• Atome (Buy Now, Pay Later service).

⚠️ Note: Additional payment methods may be offered from time to time.

5.2 Security Measures

• All payment transactions are transmitted via Secure Socket Layer (SSL) encryption, which ensures that sensitive data remains private during transmission.
• Our payment processors are Payment Card Industry Data Security Standard (PCI DSS) compliant. This is an internationally recognized security standard for organizations that handle credit card information.
• For added protection, some transactions may require multi-factor authentication (3D Secure / OTP verification) by your bank or provider.

5.3 Data Handling

• We do not store your full credit card details on our servers.
• Limited payment-related information may be retained, such as:
  - Payment method (e.g., Visa, PayPal, Atome).
  - Transaction reference number.
  - Billing address (for fraud prevention and verification).
• These details are used only to confirm, verify, and track transactions.

5.4 Third-Party Payment Providers

• Shopify Payments: Facilitates most card-based transactions. View Shopify’s Privacy Policy.
• PayPal: Transactions are processed directly through PayPal. View PayPal’s Privacy Policy.
• Atome: For Buy Now, Pay Later transactions. View Atome’s Privacy Policy.

⚠️ Note: Each provider may collect and process your payment details in accordance with their own privacy practices.

5.5 Fraud Prevention

• Transactions are monitored for fraud detection. Suspicious or high-risk transactions may be declined or require additional verification.
• We reserve the right to refuse or cancel any order if fraudulent activity is suspected.

5.6 Customer Responsibility

• Ensuring that your payment information is accurate and up to date.
• Keeping your account and payment credentials secure.
• Notifying your bank or provider immediately if you suspect unauthorized use.

Lorem ipsum...

Lorem ipsum...

Lorem ipsum...