Jewellery Care Guide

Frequent Asked Question (FAQ)

Permanent jewellery is a bespoke piece—like a bracelet, anklet, or necklace—that’s custom-measured and welded (zapped) around your wrist, ankle, or neck without a regular clasp. Its design is to be worn day-in and day-out, becoming part of your everyday look.

We’ll book you in for an appointment. You’ll select your chain style and material, we’ll measure it for a perfect fit, and then it will be joined permanently via a welded method so there’s no traditional clasp to open. 

No. The method we use is quick and safe. The entire procedure takes about 20 minutes and 100 % safe and painless. 

Although the piece is designed to stay on permanently, you can remove it if necessary (for example for surgery or other special circumstances). You would need to cut the link/jump-ring, and later we can re-weld it for a fee.

If the welded link fails or the chain breaks under normal wear circumstances, Jimmy will offer a repair or re-join service under our warranty policy.

Yes—you can wear permanent jewellery in daily life including through airport security (you may need to show that it is welded) and general activities. If you are doing heavy-duty activities, you may want to remove it. Some medical procedures or MRI scans may require jewellery removal—always consult your healthcare professional.

We use high-quality, hypoallergenic materials. At Jimmy, we uses gold‐filled and sterling silver chains that are tarnish resistant. 

The fitting and joining process typically takes around 10-30 minutes depending on the chain style and size.

If you decide the piece doesn’t suit you, you may remove it by cutting the link. It can be rewelded later if you choose to at a fee.

Generally No. Jimmy clients reported their welded pieces passed airport security without issue. However, always check local regulations or airline policy.

Yes, however we recommend permanent jewellery for customers aged 12 and above—or with parental consent, depending on chain size and style.

To secure your dedicated time slot, a $10 refundable booking fee applies. This ensures we prepare your Foreva™ experience in advance with your chosen chain style. The fee will be fully refunded or credited toward your Foreva™ purchase during your session.

If no purchase is made, the booking fee will be retained to cover setup and preparation costs.

No - if your Foreva™ Permanent Chain is purchased through our online store, the booking fee is waived. Simply present your order confirmation during your appointment and we'll prepare your welding session.

No — once your Foreva™ Permanent Chain is purchased online, the design and length are considered final. This ensures every piece is prepared and reserved exclusively for you before your appointment.

Daily Habits
  • Follow the “Last On, First Off” rule: Put your jewellery on after applying perfume, lotion, hand-cream; take it off before sleeping or doing heavy manual work.
  • Wipe each piece after wear with a soft, lint-free cloth (microfiber preferred) to remove oils, sweat and residue.
  • Be mindful of hard impacts or rough surfaces — even steel + gold plating can scratch.
Weekly / Regular Cleaning
  • Once a week, inspect pieces for clasp security, loose settings, dirt in links or engravings.
  • Give your pieces a gentle wash: mild soap + warm water, then rinse thoroughly and dry completely with a soft cloth. Avoid soaking too long.
  • After drying, buff gently and store properly in a soft pouch to avoid scratches and tangles.
What to Avoid
  • Harsh chemicals: bleach, chlorine, alcohol, vinegar, ammonia-based cleaners.
  • Abrasive cleaners or scouring pads, toothpaste with grit.
  • Prolonged exposure to chlorinated water, hot tubs, salt-water, heavy perspiration (without rinse afterwards).
Storage
  • Store each piece separately (no stacking metals together) to avoid scratches.
  • Keep in a dry, cool environment. Avoid humid bathrooms.
  • If travelling, place in a hard-sided jewellery case for extra protection.
Quick Care Recap
  • Put jewellery on last, and off first.
  • Wipe daily.
  • Weekly gentle clean + dry.
  • Avoid harsh exposures.
  • Store smartly.

Handle with Care


Wipe with soft cloth, wash gently & dry to keep shine.


Last thing on, first thing off. Remove before sleep.


Avoid from bleach, chlorine & harsh cleaners/chemical.


Remove during heavy-duty activities or abrasive tasks.


Avoid prolonged exposure to water.


Neatly store when not in use.

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