System Security

Return & Refund

Last Updated: 15 October 2025 This Security System Statement explains how Jimmy Jewellery (“we”, “us”, or “our”) protects the security of your personal information and online transactions when you use our website or interact with our online services (the “Services”). It also outlines the measures we take to safeguard your data and ensure a safe and secure shopping experience.
1. System Security At Jimmy Jewellery, your data privacy and transaction security are our top priorities.
Our store is built on Shopify’s highly secure infrastructure to provide you with peace of mind every time you shop with us.
2. Platform-Level Security
  • SSL Encryption: Our site uses 256-bit SSL encryption to protect all data in transit.
  • PCI DSS Compliance: Shopify is Level 1 PCI DSS certified to handle all payment transactions securely.
  • 24/7 Monitoring: Shopify’s security team monitors the platform continuously to detect and prevent threats.
3. Admin & Access Control
  • Two-Factor Authentication (2FA): All admin logins require 2FA for enhanced protection.
  • Role-Based Access: We assign specific access levels to staff based on their roles.
  • Login Activity Logs: Admin activity is logged and monitored to detect suspicious behavior.
4. Data & Privacy Protection
  • Encrypted Customer Data: Your information is securely encrypted both at rest and in transit.
  • Compliance with Data Laws: We follow GDPR and Singapore PDPA requirements.
  • Regular Backups: Shopify performs automated backups to ensure data can be restored if needed.
5. App & Integration Security
  • Verified App Usage: We only integrate with trusted apps reviewed by Shopify.
  • Secure API Keys: API access is limited, rotated regularly, and secured with proper tokens.
  • HMAC Verification: Webhooks are authenticated to prevent tampering.
6. Customer Side Protection
  • Secure Checkout: All purchases are processed through Shopify’s secure payment gateway.
  • Fraud Detection: Orders are screened using Shopify’s fraud analysis tools.
  • reCAPTCHA Enabled: We use CAPTCHA on forms to prevent bots and spam.
7. Real-Time Monitoring & Alerts
  • Admin Alerts: Admins receive instant notifications of critical activities or changes.
  • Activity Audits: We routinely review backend logs for anomalies.
  • Optional Third-Party Protection: We enhance Shopify's built-in security with optional apps for added monitoring.
8. Incident Response Plan
  • Breach Containment: In case of a breach, we immediately isolate and contain affected areas.
  • Customer Notification: Affected customers will be informed promptly, if applicable.
  • Legal Compliance: We follow PDPA/GDPR protocols for breach disclosures and remediation.
9. Contact Us For questions about this System Security, please contact us:

📩 Email: info@jimmyjewellery.com
📞 WhatsApp: +65 8742 2840
🕒 Operating Hours: Tuesday to Friday, 10:00 AM – 6:00 PM

For more assistance, visit our Customer Concierge →

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